IT Support Engineer

Robert Half
Jacksonville, FL, United States
6 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Microsoft Azure Cloud Engineering Monitoring of Systems Identity and Access Management Windows Servers Networking Basics Windows PowerShell Azure Active Directory Cloud Services Microsoft SharePoint
+5 more
Virtual Machines Cloud Platform System Microsoft InTune Information Technology User Accounts

Job description

We are seeking an IT Support Engineer with strong Microsoft Azure experience to support enterprise users, cloud services, and core IT infrastructure. This role combines traditional systems support with cloud administration responsibilities.

Responsibilities

  • Provide Tier 2 and Tier 3 support for users, systems, and cloud environments
  • Manage Microsoft Azure resources and services
  • Support Microsoft 365, Entra ID (Azure AD), and Intune environments
  • Troubleshoot Windows servers, endpoints, networking, and cloud services
  • Administer user accounts, permissions, and identity management
  • Monitor system performance and availability
  • Assist with migrations, upgrades, and cloud initiatives
  • Document procedures and technical solutions

Requirements

  • 3+ years of IT support, systems administration, or cloud support experience
  • Experience administering Microsoft Azure
  • Strong knowledge of Microsoft 365
  • Experience with Active Directory and Entra ID
  • Understanding of networking fundamentals
  • Excellent troubleshooting and customer service skills

Preferred Skills

  • Azure Virtual Machines
  • Azure Networking
  • Azure Storage
  • Intune
  • PowerShell
  • Windows Server
  • Exchange Online
  • SharePoint Online Technology Doesn’t Change the World, People Do.®

About the company

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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