Social Media Specialist

Social Factor is always looking for great moderation talent with Indonesian language experience. We’d love to hear from you if you have interest in working with us on a project/gig or temporary basis. We offer flexible schedules to fit all lifestyles. Some of our work is 24/7 so if you are an early bird or a night owl, we may have something for you! Our client needs are constantly changing and growing so we’d love to get to know you and understand your experience. When a match comes along, someone from our team will reach out to see if you are available and interested in pursuing the opportunity.

If you are a US-based or UK-based, Social Media Community Moderator, we’d love to hear from you. We are looking for project based, temporary or part-time work moderators working in English and Indonesian.

The Community Moderator role will work to develop strong, growing, digital communities for some of the world’s most well-known brands as work becomes available.

Temporary Language Community Moderator Requirements:

Native-level understanding of Indonesian language

Deep understanding of respective language pop culture, nomenclature, cultural references, and slang

Able to understand client’s brand voice & accurately engage with users

Previous social media moderation experience is required and live stream moderation is a plus

Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus

Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows

Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)

Excellent spelling and grammar skills (skills and/or language test will be given for final candidates)

Strong willingness to learn and think critically; a proactive approach

High energy with the capability to multitask in a dynamic, rapidly growing organization

Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts

Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.

Personal computer with minimum of Windows 10 and macOS 12.X

Personal internet speed requirement of a minimum of 150 mbps

Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor’s growth, we have opportunities working with Fortune 100 and Fortune 500 companies.