Desktop Support Technician

Microsoft 365 Desktop Support Customer Service Active Directory Hardware Support Security Policies Technical Support Business Valuation Radiation Oncology Microsoft Windows 10 Remote Access Systems Full Stack Development Network Troubleshooting Business Transformation Troubleshooting (Problem Solving) Citrix VDI (Virtual Desktop Infrastructure), We are seeking a Desktop Support Analyst to provide onsite technical support within a Radiation Oncology department. This individual will serve as the primary desktop support resource for end users across multiple clinical locations, ensuring technology issues are resolved quickly and efficiently to support critical patient care operations., Provide desktop support for Windows PCs, laptops, printers, and peripheral devices

Troubleshoot hardware, software, network connectivity, and application issues

Support users experiencing Citrix and remote access issues

Install, configure, and maintain applications used by Radiation Oncology staff

Respond to and resolve service tickets while maintaining accurate documentation

Perform workstation deployments, replacements, and equipment setup

Provide hands-on support to physicians, clinicians, administrators, and other healthcare staff

Work with infrastructure and application teams to resolve escalated technical issues

Support system upgrades, software rollouts, and technology initiatives

Maintain compliance with organizational security policies and procedures

Deliver excellent customer service and maintain a professional presence with end users

Desktop, Windows 11, Citrix, VDI’s, Deployment, Network Troubleshooting, Customer Service, Windows 10, Support, Hardware, Active directory, Imaging, Office 365, Printers, O365

Top Skills Details

Desktop, Windows 11,Citrix,VDI’s,Deployment,Network Troubleshooting, Customer Service

Additional Skills & Qualifications

2-4+ years of desktop support or technical support experience

Strong troubleshooting skills within Windows environments

Experience supporting Citrix environments

Ability to diagnose and resolve network connectivity issues

Strong communication and customer service skills

Healthcare experience is a plus

Ability to work independently while supporting a geographically dispersed user base, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.