Helpdesk & Compliance Co-ordinator

Mitie Group plc.
York, UK
9 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Data Logging

Job description

Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.

-Ensure all reported jobs are processed in a timely manner.

-Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.

-Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.

-Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.

-General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.

Requirements

IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,

-Administrative experience is essential

-A good team player, supportive and organised,

-Someone happy to work in a fast paced environment

Apply for this position

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Apply on www.jobs.service.gov.uk
Prepare application

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