Desktop Support Technician
Tech Inc
Richmond, VA, United States
9 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
JIRA
Issue Tracking Systems
Microsoft Software
Servicenow
Requirements
Desktop Administration, Help Desk, Desktop Administration, Technical Support, Microsoft Product Family, ServiceNow, Atlassian JIRA, Identify Issues, Analysis Skills, Time Management, 5+ years of Help Desk / Technical Support experience
- 5+ years with Microsoft 365 and ticketing systems (ServiceNow, Jira, or equivalent)
- 5+ years of strong analytical, troubleshooting, and time management skills
- Experience in a print services environment is highly desired
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