IT Support Technician - Print Services || Richmond, VA || Hybrid
Infoorigin inc -
United States
21 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$62,400.0 - $72,800.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
JIRA
Print Servers
Software Troubleshooting
Information Technology
Servicenow
Job description
We are looking for a customer-focused IT Support Technician to provide technical assistance to end users and support print services. The candidate will troubleshoot printer-related issues, manage support tickets, and provide general IT and Microsoft 365 support.
Requirements
- Minimum 5 years of IT help desk or technical support experience.
- Minimum 5 years of Microsoft 365 experience.
- Experience using ticketing tools such as ServiceNow, Jira, or similar platforms.
- Strong troubleshooting, analytical, and communication skills.
- Excellent customer service and time management skills.
- Good understanding of IT systems and end-user support.
Preferred Skills:
- Experience supporting printers, print queues, print servers, or print services environments.
Ideal Candidate: A proactive IT support professional who can troubleshoot technical issues, manage tickets efficiently, and deliver high-quality end-user support.
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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