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Software-Supporter/in - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Job source
aschert-bohrmann.de

Tech stack

Software Systems Information Technology

Job description

Kompetenter Ansprechpartner in allen IT-Fragen Problemmanagement Durchführen von Fernwartungen zur Problembehebung Beratung und Unterstützung der Anwender Vor-Ort-Installation und Einweisungen der Anwender in die Softwarelösungen Analyse und Dokumentation von aufgetretenen Fehlersituationen

Requirements

Abgeschlossenes Studium im Bereich Informatik oderabgeschlossene Berufsausbildung im IT-Umfeld Erste Erfahrung in der technischen Kundenbetreuung Gute Englischkenntnisse Kommunikationsvermögen und Serviceorientierung Reisebereitschaft im Bundesgebiet

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