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Mitarbeiter im 1st Level-Support (m/w) - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Microsoft Windows Information Technology

Job description

Telefonische Betreuung und Beratung der Kunden Technische Analyse und Behebung von Störungen im Bereich Server und Clients Annahme und Koordination von Störungen im 1st Level-Support Zuweisungen von Störungen an den 2nd und 3rd Level-Support Mitwirkung bei der Optimierung bestehender Prozesse

Requirements

Abgeschlossene Berufsausbildung im IT-Bereich Erste Berufserfahrung im 1st Level Support Fundiertes Basiswissen im Windows-Bereich Gutes Ausdrucksvermögen Hohe Kundenorientierung und Teamfähigkeit

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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