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1st-Level-Supporter (m/w) - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Job source
aschert-bohrmann.de

Tech stack

Microsoft Windows Information Technology

Job description

Telefonische Betreuung und Beratung der User Technische Analyse und Behebung von Störungen im Bereich Server und Clients Annahme und Koordination von Störungen im 1st Level Support Mitwirkung bei der Optimierung bestehender Prozesse

Requirements

Eine abgeschlossene Berufsausbildung im IT- Bereich Erste Berufserfahrung im Userhelpdesk Kenntnisse mit aktuellen Windows Clientbetriebssystemen Englischkenntnisse sind wünschenswert Schnelle Auffassungsgabe und lösungsorientierte Arbeitsweise Hohe Kundenorientierung und gute Kommunikationsfähigkeiten

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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