Senior Network (NOC) Administrator

GovCIO is currently hiring for a Senior Network (NOC) Administrator with an active Secret clearance to advance monitoring, troubleshooting, and sustainment of mission-critical network infrastructure. This role requires deep technical expertise in enterprise networking, remote operations, and root-cause analysis, as well as maintaining and enhancing operational procedures. This position is located in El Paso, TX, and is fully onsite., * Monitor network stability and performance to maintain continual operations.

• Perform initial and advanced troubleshooting for network and systems issues; document detailed steps and escalate appropriately.
• Monitor UPS health, server performance, event logs, and performance counters.
• Update and maintain System Operating Procedures (SOPs).
• Open, track, and manage service tickets with WAN circuit vendors.
• Troubleshoot and resolve complex WAN issues requiring knowledge of ISDN, ATM, SONET, and related telecom technologies.
• Work with enterprise network hardware and tools including Cisco, Juniper, and Forerunner.
• Utilize advanced network analysis platforms such as:

1.

1. Cisco Prime
2. SolarWinds
3. Identity Services Engine (ISE)
4. Cisco Adaptive Security Device Manager (ASDM)
5. ScienceLogic SL1
6. Cisco Catalyst Center
7. Wireless LAN Controllers (WLC)

Additional Senior-Level Responsibilities:

• Perform advanced routing and switching configuration and troubleshooting.
• Work with network authentication technologies (AAA, RADIUS, TACACS+, 802.1X).
• Conduct wireless troubleshooting and manage WLC environments.
• Perform Cisco IOS upgrades, ensuring SSH and encryption compatibility.
• Troubleshoot DHCP, hardware issues, and remote infrastructure failures.
• Manage remote network operations and support enterprise infrastructure administration.
• Conduct root-cause analyses and produce clear technical findings.
• Independently troubleshoot and resolve complex network issues with minimal oversight.

High School with 9+ years network administration (or commensurate experience), * Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

• Extensive experience supporting enterprise network infrastructures.
• Proficiency with Cisco technologies, virtualization platforms (e.g., VMware ESXi), and remote infrastructure administration.
• Strong understanding of telecom protocols and WAN technologies.
• Ability to independently diagnose and resolve complex network failures.
• Strong technical documentation and SOP improvement skills.

Preferred:

• Previous NOC experience highly preferred, * A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?