Network (NOC) Administrator

GovCIO is hiring a Network (NOC) Administrator with an active Secret clearance to monitor and support the stability, performance, and operations of the enterprise network infrastructure. This role focuses on initial triage, documentation, and escalation of network and systems issues, while ensuring adherence to established operating procedures. This position is located in El Paso, TX, and is fully onsite., * Monitor network stability and performance to ensure continual operations.

• Perform initial triage and troubleshooting for network and systems issues; document actions and escalate as required.
• Monitor Uninterruptible Power Supply (UPS) health and performance.
• Monitor server health, event logs, and performance counters.
• Follow System Operating Procedures (SOP) for all operational tasks.
• Open, track, and follow up on service tickets with WAN circuit vendors.
• Troubleshoot and assist in problem resolution for Wide Area Network (WAN) issues.
• Work with network infrastructure tools and equipment, including Cisco, Juniper, and Forerunner.
• Utilize network analysis tools such as:

1.

1. Cisco Prime
2. SolarWinds
3. Identity Services Engine (ISE)
4. Cisco Adaptive Security Device Manager (ASDM)
5. ScienceLogic SL1
6. Cisco Catalyst Center
7. Wireless LAN Controllers (WLC)

High School with 6 - 9 years of network administration (or commensurate experience), * Foundational knowledge of networking fundamentals, routing, switching, and WAN technologies.

• Familiarity with enterprise network monitoring tools.
• Ability to document actions clearly and follow escalation procedures.
• Strong problem-solving skills and attention to detail.

Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

Preferred Skills and Experience

• NOC experience highly preferred., * A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?