Senior Network (NOC) Administrator

GovCIO is currently hiring for a Senior Network (NOC) Administrator with an active Secret clearance to advance monitoring, troubleshooting, and sustainment of mission-critical network infrastructure. This role requires deep technical expertise in enterprise networking, remote operations, and root-cause analysis, as well as maintaining and enhancing operational procedures. This position is located in El Paso, TX, and is fully onsite., * Monitor network stability and performance to maintain continual operations.

• Perform initial and advanced troubleshooting for network and systems issues; document detailed steps and escalate appropriately.
• Monitor UPS health, server performance, event logs, and performance counters.
• Update and maintain System Operating Procedures (SOPs).
• Open, track, and manage service tickets with WAN circuit vendors.
• Troubleshoot and resolve complex WAN issues requiring knowledge of ISDN, ATM, SONET, and related telecom technologies.
• Work with enterprise network hardware and tools including Cisco, Juniper, and Forerunner.
• Utilize advanced network analysis platforms such as: *

1. Cisco Prime
2. SolarWinds
3. Identity Services Engine (ISE)
4. Cisco Adaptive Security Device Manager (ASDM)
5. ScienceLogic SL1
6. Cisco Catalyst Center
7. Wireless LAN Controllers (WLC)

Additional Senior-Level Responsibilities:

• Perform advanced routing and switching configuration and troubleshooting.
• Work with network authentication technologies (AAA, RADIUS, TACACS+, 802.1X).
• Conduct wireless troubleshooting and manage WLC environments.
• Perform Cisco IOS upgrades, ensuring SSH and encryption compatibility.
• Troubleshoot DHCP, hardware issues, and remote infrastructure failures.
• Manage remote network operations and support enterprise infrastructure administration.
• Conduct root-cause analyses and produce clear technical findings.
• Independently troubleshoot and resolve complex network issues with minimal oversight.

High School with 9+ years network administration (or commensurate experience), * Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

• Extensive experience supporting enterprise network infrastructures.
• Proficiency with Cisco technologies, virtualization platforms (e.g., VMware ESXi), and remote infrastructure administration.
• Strong understanding of telecom protocols and WAN technologies.
• Ability to independently diagnose and resolve complex network failures.
• Strong technical documentation and SOP improvement skills.

Preferred:

• Previous NOC experience highly preferred