Desktop Support Supervisor

Operations Leadership Mentorship Communication Microsoft 365 Desktop Support Team Leadership Customer Service Active Directory Operating Systems Business Valuation Process Improvement System Administration Full Stack Development Business Transformation Virtual Private Networks (VPN) Information Technology Operations Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP), Seeking an experienced IT professional to serve as a key technical resource supporting day-to-day IT operations in a fast-paced environment. This individual will partner closely with IT leadership, provide escalation support, oversee technical initiatives, and help guide a small IT team while remaining hands-on with technology., * Act as an escalation point for desktop support and systems issues

• Support and administer Microsoft 365 and Active Directory environments
• Assist with systems administration, infrastructure support, and IT operations
• Troubleshoot complex hardware, software, and connectivity issues
• Partner with IT leadership on projects and operational priorities
• Provide technical guidance and mentorship to team members
• Support documentation, process improvements, and technology initiatives
• Coordinate activities across multiple locations as needed

• 6+ years of IT experience
• Microsoft 365 administration
• Active Directory administration
• Windows operating systems and endpoint support
• Systems administration and troubleshooting experience
• Experience serving as a technical lead, escalation point, or mentor
• Strong customer service and communication skills

Preferred Experience

• Azure
• Windows Server
• VMware
• Networking technologies (DNS, DHCP, VPN, TCP/IP)
• IT operations or team leadership experience
• Experience supporting enterprise environments

Additional Requirements

• Valid driver’s license
• Reliable transportation
• Ability to travel locally between sites when needed
• Comfortable working onsite Monday through Friday, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.