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IT-Helpdesk Supporter - Düsseldorf

Aschert & Bohrmann GmbH
Düsseldorf, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Systems Integration Operational Systems Windows Client

Job description

Übernahme der Problemanalyse und Ticketbearbeitung Behebung von Störungen im Rahmen des technischen 1st- und 2nd-Level-Supports Direkter Ansprechpartner für alle Fragen rund um das Thema Hard- und Software Verantwortung für die Aufnahme, Kategorisierung und Bearbeitung von eingehenden Anfragen Dokumentation im Ticketsystem, inkl. Nutzerbetreuung am Arbeitsplatz

Requirements

Erfolgreich abgeschlossene Berufsausbildung zum Fachinformatiker (m/w/d) für Systemintegration oder vergleichbare Qualifikationen Erste Berufserfahrung im Bereich Helpdesk Support oder im technischen Serviceumfeld

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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