Technical Support Officer - Admin

Seven Resourcing are currently recruiting for a Technical Support Officer to join a Housing Property Service team in Harlow on a 12-month temporary contract.

This is an excellent opportunity for someone with a background in housing administration, housing asset management or technical support to provide administrative and operational support across housing property, repairs, compliance and capital investment functions.

The Role

As a Technical Support Officer, you will provide day-to-day technical and administrative support to the Housing Asset Management function. You will work with tenants, leaseholders and internal and external colleagues, helping to coordinate surveys, maintain accurate records and support the wider delivery of housing property services.

The role would suit someone who is organised, confident communicating with a range of stakeholders and has an understanding of housing asset management and compliance environments., * Provide technical and administrative support to the Housing Asset Management team

• Support tenants, leaseholders and internal and external colleagues with asset management enquiries
• Help coordinate stock condition surveys and Energy Performance Surveys
• Deal with enquiries from tenants, leaseholders and other stakeholders, providing clear written and verbal responses
• Undertake general housing administration, including minute taking and preparation of reports
• Support housing analysts with information gathering and administrative tasks
• Maintain detailed and accurate housing property records and databases
• Assist with user training and facilitate access to relevant databases and systems
• Liaise with tenants and leaseholders on a day-to-day basis
• Support the department with wider Asset Management responsibilities
• Assist with the administration of housing repairs, compliance and capital investment activities
• Ensure information is recorded accurately and maintained in accordance with relevant procedures

• Previous experience in housing administration, preferably within a housing asset management or property environment
• Experience providing technical or administrative support to Housing Asset Management or compliance teams
• Understanding of housing property services and asset management processes
• Understanding of the relationship between capital and revenue budgets within a repairs and capital investment environment
• Knowledge of health and safety considerations relating to technical issues within housing repairs
• Good level of numeracy and literacy
• Strong written and verbal communication skills
• Excellent attention to detail and record-keeping skills
• Good organisational skills and the ability to manage multiple tasks
• Confident using databases and Microsoft Office systems
• Ability to work effectively with tenants, leaseholders, colleagues and external stakeholders, * housing administration or similar: 1 year (required)

At Seven Resourcing, we connect skilled professionals with meaningful opportunities where they can make a real difference. With nearly a decade of industry expertise, over 3,000 five-star reviews, and a reputation for award-winning service, we provide continuous support, career development, and access to rewarding roles that align with your experience and aspirations.