Test Center Administrator

• Welcome and verify the identification of examinees upon arrival.
• Conduct security screenings, including the use of wand detectors, to ensure compliance with protocols.
• Monitor candidates throughout their exams to maintain a secure and fair testing environment.
• Address and resolve any candidate issues promptly while adhering to company guidelines.
• Maintain the confidentiality of materials and safeguard the test center from misconduct.
• Digitally scan and record candidate fingerprint identification when required.
• Prepare detailed and accurate incident reports as needed.
• Represent the organization’s mission and values with integrity.
• Adapt to flexible scheduling based on operational needs.

We are looking for a detail-oriented Test Center Administrator to join our team on a contract basis in Worthington, Ohio. In this role, you will play a key part in ensuring a secure, attentive, and comfortable testing environment for all candidates. If you have excellent customer service skills, are highly organized, and enjoy working in a structured setting, this position offers a great opportunity to contribute to a vital process., * High school diploma or equivalent is required; some college experience is a plus.

• At least one year of in-person customer service experience in settings such as retail, restaurants, or call centers.
• Must be of legal age to qualify for the position.
• Strong verbal and written communication skills to interact effectively with candidates and team members.
• Proficiency in Windows-based programs, including Office and web browsers.
• Ability to multitask and handle small tools for packing and unpacking equipment.
• Capable of writing clear and accurate reports and correspondence.

$15.00 - $16.70 an hour

401(k), Vision insurance, Dental insurance, Disability insurance