IT Systems Administrator
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Role details
Tech stack
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Job description
The ideal candidate has hands-on experience administering Windows environments, managing user accounts, monitoring system performance, troubleshooting technical issues, and supporting cloud-based infrastructure. The successful candidate will work with technical teams to resolve incidents, strengthen security, and maintain dependable IT services.
Responsibilities
- Install, configure, maintain, and monitor servers, workstations, and operating systems.
- Administer Windows Server, Microsoft 365, Active Directory, and user access permissions.
- Monitor system performance, availability, backups, and infrastructure health.
- Troubleshoot hardware, software, network, and connectivity issues.
- Manage system updates, security patches, and routine maintenance.
- Support cloud infrastructure and services, including Microsoft Azure where applicable.
- Implement access controls and follow established cybersecurity policies.
- Maintain technical documentation, system inventories, and configuration records.
- Respond to service requests and incidents within established service-level agreements.
- Coordinate with help desk, network, security, and cloud teams to resolve complex issues.
Requirements
- Experience in systems administration, IT infrastructure, or technical support.
- Knowledge of Windows operating systems and Windows Server administration.
- Familiarity with Active Directory, Group Policy, DNS, DHCP, and TCP/IP networking.
- Experience with Microsoft 365 administration and user account management.
- Understanding of backup, recovery, patch management, and endpoint security.
- Strong troubleshooting, documentation, and problem-solving skills.
- Ability to communicate technical information clearly to clients and colleagues.
Preferred Qualifications
- Experience with Microsoft Azure or other cloud platforms.
- Familiarity with virtualization technologies such as VMware or Hyper-V.
- Knowledge of PowerShell scripting and routine administration automation.
- Relevant certifications such as CompTIA Network+, Security+, or Microsoft certifications.
- Experience supporting multiple business environments or managed IT services.
Benefits & conditions
- Estimated annual salary: $65,000-$95,000, depending on experience, technical skills, and role responsibilities.
- Professional training and certification opportunities may be available.
- Company career information describes benefits, paid time off, company holidays, and flexible work arrangements, subject to position and eligibility.
- Confirm the applicable health insurance, retirement benefits, work arrangement, and compensation with the employer before publishing.
Synoptek states that it is committed to an inclusive workplace and equal employment opportunity.
Pay: $65,000.00 - $95,000.00 per year, * Flexible schedule
About the company
Synoptek is a technology consulting and managed services provider that helps organizations manage and modernize their IT environments. Its services include managed IT operations, cloud infrastructure, cybersecurity, IT consulting, digital transformation, and application services. Synoptek has a Boise, Idaho presence and supports organizations across multiple industries. Learn more at https://synoptek.com/.
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