Satellite Internet & Network Support Technician

• Install, configure, and troubleshoot desktops, laptops, monitors, printers, phones, and other IT peripherals.
• Set up and maintain routers, switches, Wi-Fi access points, and wired Ethernet networks.
• Install and configure cellular routers, mobile hotspots, modems, antennas, and satellite internet equipment.
• Provide technical support for smartphones, tablets, mobile applications, and connectivity issues.
• Install and troubleshoot hardware, software, Windows applications, and MFA/2FA solutions.
• Set up technology infrastructure for new construction offices, conference rooms, and training spaces.
• Install and terminate copper and fiber network cabling as required.
• Support security cameras and other jobsite technology equipment.
• Diagnose and resolve hardware, software, and network connectivity issues onsite and remotely.
• Coordinate with vendors and service providers to resolve technical issues.
• Maintain accurate installation records, asset inventories, and service documentation.
• Collect, distribute, and recover IT equipment at jobsite openings and project completions.
• Follow applicable safety procedures while working in construction environments., Frequent travel is required to support technology installations and maintenance at multiple job sites. Travel may involve personal vehicle use, air travel, and overnight stays. Authorized travel expenses will be paid or reimbursed according to company policy.

We are seeking an experienced Field Service Technician to provide hands-on IT installation, configuration, and technical support for construction job sites. The ideal candidate will have strong experience in desktop support, IT hardware, networking, mobile devices, and cellular or satellite internet connectivity.

In this role, you will help establish and maintain technology infrastructure at new and existing job sites, ensuring reliable connectivity and smooth day-to-day operations. This position requires a self-motivated technician who can troubleshoot technical issues independently and is comfortable traveling to multiple locations., * Minimum 3 years of hands-on experience in IT support, desktop support, network support, IT field service, or a related technical role.

• Experience installing and troubleshooting desktops, laptops, printers, monitors, and other IT hardware.
• Hands-on experience configuring routers, switches, Wi-Fi access points, and Ethernet connectivity.
• Experience setting up cellular internet solutions, mobile hotspots, cellular modems, antennas, or satellite internet equipment.
• Professional experience configuring and troubleshooting smartphones and tablets, including iOS and Android devices.
• Strong hardware, software, and network troubleshooting skills.
• Ability to work independently and manage technical installations at multiple locations.
• Excellent communication, documentation, and problem-solving skills.
• Valid driver’s license, reliable transportation, and a clean driving record for the past five years.
• Willingness to travel frequently to regional and nationwide job sites, including overnight stays.

Preferred Qualifications

• Experience with Cisco routers, switches, and wireless access points.
• Experience installing or supporting Starlink or other satellite internet systems.
• Familiarity with mobile device management (MDM), cloud-based services, security cameras, and access control systems.
• Experience with copper and fiber cabling installation and termination.
• CompTIA Network+, Cisco, or other relevant IT/networking certifications.
• Previous experience supporting construction sites, temporary offices, or field operations.

Physical and Work Environment Requirements

• Ability to lift and carry equipment weighing up to 30 pounds.
• Comfortable working in construction environments and outdoors in varying weather conditions.
• Ability to work at heights when required and follow site-specific safety procedures.
• Flexibility to accommodate changing jobsite schedules, occasional weekends, and nontraditional working hours., * Hands-on experience with IT infrastructure, networking, and connectivity solutions.
• Opportunity to work independently across varied technical environments.