Field Service Technician - IT Hardware & Network Support

Are you a hands-on IT professional who enjoys setting up technology, troubleshooting network issues, and working in the field? We’re looking for an experienced Field Service Technician to install, configure, and support IT equipment and internet connectivity at construction job sites.

You’ll help establish and maintain fully functional technology setups for mobile construction offices, including computers, printers, networking equipment, Wi-Fi, cellular connectivity, and satellite internet systems.

This is an excellent opportunity for professionals with experience in IT support, desktop support, network support, hardware installation, or field service who enjoy practical, hands-on technical work rather than working exclusively at a desk.

What You’ll Do

• Set up and configure desktops, laptops, monitors, printers, phones, and other IT peripherals.
• Install and troubleshoot routers, switches, Wi-Fi access points, and Ethernet connections.
• Set up cellular and mobile internet solutions, including LTE/5G hotspots, cellular modems, routers, and antennas.
• Install and configure satellite internet equipment, such as Starlink, to establish connectivity at construction sites.
• Troubleshoot hardware, software, internet connectivity, and network performance issues.
• Assist with installing security cameras, phone systems, cabling, and other job-site technology.
• Perform equipment replacements, software updates, connectivity testing, and routine technical support.
• Document installations, troubleshooting activities, and equipment assignments.
• Coordinate with vendors and internal teams to resolve technical issues.
• Travel to construction sites to deploy new technology and support existing installations., * Hands-on technical work: Work directly with hardware, networking, and internet connectivity solutions.
• Travel expenses covered: Business travel expenses are paid or reimbursed according to company policy.
• Varied work environments: Support different construction sites and technology deployments.

• At least 3 years of hands-on experience in IT support, desktop support, field service, network support, or a similar technical role.
• Experience installing, configuring, and troubleshooting computers, workstations, printers, and related hardware.
• Hands-on experience setting up network equipment, including routers, switches, Wi-Fi, and Ethernet connectivity.
• Experience with cellular or mobile internet connectivity, such as LTE/5G hotspots, cellular routers, modems, or antenna systems.
• Willingness to travel regionally and nationwide, including overnight trips and occasional air travel.
• Valid driver’s license, reliable transportation, and a driving record that meets the required five-year motor vehicle record (MVR) screening.
• Ability to lift up to 30 pounds and work in varying construction-site conditions., * Experience installing or troubleshooting satellite internet equipment, particularly Starlink.
• Experience with Cisco networking equipment or similar network hardware.
• Knowledge of copper or fiber cabling, cable termination, and network troubleshooting.
• Experience with security cameras, access control, phone systems, MFA/2FA, and Windows applications.
• Previous experience supporting construction sites, temporary offices, or remote locations.
• CompTIA Network+, Cisco, or other relevant IT/networking certifications., If you have hands-on IT installation and troubleshooting experience, know your way around networking equipment, and are comfortable traveling to job sites, we’d like to hear from you.

Apply today and share your experience with IT hardware, network setup, and cellular or satellite internet connectivity.

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance