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IT-Supporter - Großraum Wuppertal

Aschert & Bohrmann GmbH
Wuppertal, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Microsoft Windows Issue Tracking Systems Information Technology

Job description

Erstellung von Tickets, inklusive der Klassifizierung der Störungsmeldungen und ggf. Weiterleitung an die entsprechenden Fachabteilungen Annahme, Analyse und Behebung auftretender IT-Störungen Erarbeitung von Lösungs- und Optimierungsvorschlägen Dokumentation von aufgetretenen Fehlersituationen Schnittstelle zu den anderen Fachabteilungen sowie Ansprechperson für die Kunden

Requirements

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikation Berufserfahrung im Umgang mit Ticketsystemen sowie Kenntnisse mit Windows Kommunikationsstärke und Teamgeist Hohe technische Affinität sowie analytisches Denkvermögen Kenntnisse in der Microsoft-Umgebung

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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