Field Service Technician - IT Infrastructure & Network Support
AllSTEM - Jobs
South Bend, IN, United States
20 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$62,400.0 - $79,040.0
Working hours
Regular working hours
Job source
Tech stack
LTE (Telecommunication)
Apple IOS
Modems
Ethernet
Networking Hardware
Wireless Access Point
Wi-Fi Technology
Network Routers
Tablet Computers
Information Technology
Network Support
Job description
We are seeking a Field Service Technician to install, configure, and troubleshoot IT hardware, networking equipment, and cellular/satellite internet systems at various job sites. The role requires hands-on technical experience and frequent travel, including overnight stays., * Install and troubleshoot desktops, laptops, printers, phones, and other IT equipment.
- Set up cellular and satellite internet equipment, including LTE/5G routers, modems, antennas, VSAT, and Starlink.
- Install and troubleshoot routers, switches, Wi-Fi access points, and Ethernet connections.
- Configure and support smartphones and tablets running iOS or Android.
- Perform on-site IT installations, maintenance, and technical troubleshooting.
- Travel to job sites as required and maintain accurate service documentation.
Requirements
- 3+ years of field service, IT support, telecommunications, or networking experience.
- Hands-on experience with IT hardware, networking, and connectivity troubleshooting.
- Cellular internet experience required; satellite internet experience (VSAT/Starlink) highly preferred.
- Strong problem-solving and communication skills.
- Valid driver’s license, reliable transportation, and a clean five-year driving record.
- Willingness to travel frequently and stay overnight as needed.
Note: Travel expenses will be paid or reimbursed according to the applicable policy.
Benefits & conditions
- 401(k)
- Dental insurance
- Vision insurance
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