Entry level Hardware Technician
Excelgens, Inc
Secaucus, NJ, United States
19 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$35,360.0 - $44,200.0
Working hours
Shift work
Job source
Tech stack
Microsoft Windows
Linux
Error Codes
Network Troubleshooting
Microsoft Office
Microsoft Operating Systems
Windows Servers
System Testing
Computer Equipment
Information Technology
Hardware Debugging
Job description
The Test Technician will support production testing, failure analysis, and hardware repair activities to ensure quality standards and on-time delivery. This role involves working closely with production, engineering, and management teams to meet operational targets and customer expectations., System Testing
- Set up systems for production testing.
- Perform system updates and verify configurations.
- Execute system test scripts and established testing procedures.
- Identify error codes and troubleshoot system issues.
- Conduct failure analysis and diagnose hardware problems.
- Perform hardware repairs according to approved procedures.
Issue Resolution
- Identify and resolve technical issues affecting systems under test.
- Escalate issues impacting production schedules to technicians, team leads, and supervisors.
- Communicate technical findings and repair status clearly.
Continuous Improvement
- Collaborate with cross-functional teams to improve testing processes.
- Support 5S initiatives and maintain an organized, efficient work environment.
- Contribute to process improvements that enhance quality and productivity.
Requirements
- Associate degree in Information Technology, technical school certification, or equivalent relevant work experience.
- Familiarity with Microsoft operating systems, including Windows Vista, Windows 7, Windows Server, and Microsoft Office.
- Basic knowledge of Linux.
- Strong verbal and written communication skills.
- Ability to prioritize tasks and manage multiple responsibilities.
- Ability to collaborate effectively with engineering and production teams.
- Ability to communicate technical issues to employees at all levels.
Preferred Qualifications
- CompTIA A+ certification or networking certifications.
- At least one year of experience in PC hardware, system troubleshooting, or networking.
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift up to 50 pounds.
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