PC LAN Technician I

Epitec, Inc.
Phoenix, AZ, United States
23 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$41,600.0 - $45,760.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory IMac Issue Tracking Systems Inventory Management Software Local Area Networks System Center Configuration Manager Peripherals Computer Equipment Servicenow

Job description

We are seeking a PC LAN Technician I to support a large-scale desktop refresh initiative. This role is ideal for someone with hands-on experience in desktop support, hardware deployment, imaging, break/fix troubleshooting, and end-user support.

The technician will assist with the deployment, configuration, inventory tracking, and support of laptops, desktops, monitors, and peripheral equipment across multiple locations. This is a customer-facing role requiring strong communication skills and the ability to work in a fast-paced environment., * Image and reimage laptops and desktops

  • Deploy and configure Windows devices and peripherals
  • Perform hardware installations, upgrades, and break/fix support
  • Conduct quality assurance testing of deployed equipment
  • Track incoming and outgoing inventory
  • Update asset management records and maintain documentation
  • Support end users with first-time setup activities
  • Troubleshoot hardware, software, printer, network, and account-related issues
  • Assist with device recycling and asset disposition activities
  • Work with project teams to coordinate device deployment schedules
  • Maintain accurate records within ticketing and asset management systems

Requirements

  • High school diploma or equivalent
  • 1+ years of desktop support, help desk, deployment, or PC technician experience
  • Experience supporting Windows 10 and/or Windows 11 environments
  • Knowledge of Active Directory
  • Experience with hardware troubleshooting and repairs
  • Strong customer service and communication skills
  • Ability to manage multiple tasks and priorities
  • Experience using enterprise ticketing systems
  • Ability to lift, move, and transport computer equipment as required, * Experience with ServiceNow
  • Experience with SCCM/MECM deployments
  • Asset management or inventory control experience
  • IMAC (Install, Move, Add, Change) experience
  • Previous desktop refresh or device deployment project experience

Benefits & conditions

  • $20.00 - $22.00 per hour
  • Weekly pay
  • Benefits may be available depending on employment status, * 100% onsite position
  • Standard business hours: Monday through Friday, 8:00 AM to 5:00 PM
  • Local travel between multiple work locations may be required

Ideal Background

Candidates with experience as a:

  • Desktop Support Technician
  • PC Technician
  • IT Support Specialist
  • Deployment Technician
  • Field Support Technician
  • Help Desk Technician
  • IMAC Technician
  • Hardware Support Technician

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