PC LAN Technician I
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Role details
Tech stack
Job description
We are seeking a PC LAN Technician I to support a large-scale desktop refresh initiative. This role is ideal for someone with hands-on experience in desktop support, hardware deployment, imaging, break/fix troubleshooting, and end-user support.
The technician will assist with the deployment, configuration, inventory tracking, and support of laptops, desktops, monitors, and peripheral equipment across multiple locations. This is a customer-facing role requiring strong communication skills and the ability to work in a fast-paced environment., * Image and reimage laptops and desktops
- Deploy and configure Windows devices and peripherals
- Perform hardware installations, upgrades, and break/fix support
- Conduct quality assurance testing of deployed equipment
- Track incoming and outgoing inventory
- Update asset management records and maintain documentation
- Support end users with first-time setup activities
- Troubleshoot hardware, software, printer, network, and account-related issues
- Assist with device recycling and asset disposition activities
- Work with project teams to coordinate device deployment schedules
- Maintain accurate records within ticketing and asset management systems
Requirements
- High school diploma or equivalent
- 1+ years of desktop support, help desk, deployment, or PC technician experience
- Experience supporting Windows 10 and/or Windows 11 environments
- Knowledge of Active Directory
- Experience with hardware troubleshooting and repairs
- Strong customer service and communication skills
- Ability to manage multiple tasks and priorities
- Experience using enterprise ticketing systems
- Ability to lift, move, and transport computer equipment as required, * Experience with ServiceNow
- Experience with SCCM/MECM deployments
- Asset management or inventory control experience
- IMAC (Install, Move, Add, Change) experience
- Previous desktop refresh or device deployment project experience
Benefits & conditions
- $20.00 - $22.00 per hour
- Weekly pay
- Benefits may be available depending on employment status, * 100% onsite position
- Standard business hours: Monday through Friday, 8:00 AM to 5:00 PM
- Local travel between multiple work locations may be required
Ideal Background
Candidates with experience as a:
- Desktop Support Technician
- PC Technician
- IT Support Specialist
- Deployment Technician
- Field Support Technician
- Help Desk Technician
- IMAC Technician
- Hardware Support Technician
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