Help Desk Support

We are seeking a Level 1 Help Desk Support professional to provide technical assistance to end users in a fast-paced corporate environment. This position will primarily provide support by phone, email, and ticketing system., * Provide technical support for end users.

• Troubleshoot Windows 11 and Microsoft 365 applications.
• Support Microsoft Teams, remote desktop tools, VPN connectivity, and other common end-user issues.
• Perform basic Active Directory support.
• Respond to incoming support calls and assigned tickets.
• Document and manage incidents through ServiceNow.
• Support both onsite and remote users.

• Previous help desk, service desk, or IT support experience.
• Experience supporting Windows and Microsoft 365 environments.
• Familiarity with Active Directory, VPN troubleshooting, and ServiceNow or a similar ticketing platform., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.