Part-Time IT Support Technician

• Troubleshoot Windows computers, Microsoft 365 applications, printers and peripherals.
• Assist employees with account access, email and connectivity issues.
• Set up and maintain computers and related equipment.
• Perform basic network troubleshooting.
• Coordinate technical escalations with the remote IT team.
• Maintain accurate support tickets and equipment records.
• Follow security, confidentiality and site-access procedures.

Schedule

Approximately 20 hours per week, preferably Monday through Friday, 9:00 a.m.-1:00 p.m. Mountain Time.

Experience in desktop support, help desk or onsite IT support.

• Working knowledge of Windows, Microsoft 365 and basic networking.
• Strong troubleshooting and customer-service skills.
• Ability to work independently and communicate with a remote support team.
• Reliable transportation and consistent onsite availability.
• Ability to complete required background screening, fingerprinting, CJIS training and Police Department access requirements.
• CompTIA A+, Network+, Microsoft certifications or relevant recent training preferred.