Bi-lingual Medical Front Desk Part-Time

• Bilingual (English and Spanish a must)

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

• Keeps patient appointments on schedule by notifying provider of patient’s arrival through our EMR - MODMED EMA

• Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.

• Ensures availability of treatment information by filing and retrieving patient records.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information. Collecting co-pays and deductibles.

• Verifying Insurances

• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

• Clerical Duties and basic medical terminology knowledge

• Protects patients’ rights by maintaining confidentiality of personal and financial information.

• Maintains operations by following policies and procedures; reporting needed changes.

• Contributes to team effort by accomplishing related results as needed

We are looking for an energetic, multi-tasking individual to join our busy dermatology office in the West Kendall Area. Must have a minimum of 2 years experience in a medical setting. The front desk serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts., Multi-tasking, Professional Appearance, Flexibility, Telephone Skills, Customer Service, Communicate Clearly, Time Management, Organization, Attention to Detail, Scheduling, Word/Excel, Professionalism, Quality Focus, * Medical Front Desk: Minimum 2 years experience (Required)

• Education: High school or equivalent (Required)