Service Desk Personnel
nLeague Services Inc
Nashville, TN, United States
2 days ago
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Role details
Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
LTE (Telecommunication)
Active Directory
Virtual Private Networks (VPN)
Network Troubleshooting
Cisco WebEx
Wi-Fi Technology
Cisco
Servicenow
Job description
- Account permission
- Compatibility settings
- Browser vs installed
- Remote support
- MSRA
- RDP
- TEAMs
- Webex
- Hardware Deployment
- ServiceNow
- Ticket management
- Ticket assignment
https://job.goodword.io/JobLanding/JobId=23dfb8c5-cf9f-4a9f-a216-49244132ce5e?trafficsourceid=0 external
Requirements
- Must be able to lift at least 50 pounds.
- IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day.
- People/Customer Service skills required
- Printer Administration and Troubleshooting
- Server Print Queue, and local Queues
- Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset passwords and unlock accounts.
- iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
- Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
- Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi
Apply for this position
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Apply on www.thejobnetwork.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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