IT Support Specialist

VigorCare Pediatric Services
Asheville, NC, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Software Applications Backup Devices Network Security Network Troubleshooting Information Technology User Accounts

Job description

  • Troubleshoot and resolve hardware, software, and network issues for staff
  • Install, configure, and maintain computer systems and software
  • Set up and maintain user accounts and permissions
  • Monitor and maintain network security and data backup systems
  • Provide training and support to staff on new technology and software
  • Collaborate with vendors and service providers to resolve technical issues
  • Create and maintain technical documentation and procedures
  • Stay up-to-date with industry trends and advancements in technology

Requirements

Do you have experience in Vendor communication?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, or related field

  • Minimum of 2 years of experience in IT support or a related role
  • Solid understanding of computer systems, networks, and software applications
  • Experience with troubleshooting hardware and software issues
  • Knowledge of network security and data backup procedures
  • Excellent communication and problem-solving skills
  • Ability to work independently and in a team environment
  • Strong attention to detail and ability to prioritize tasks
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus

Benefits & conditions

We are seeking a highly skilled and motivated IT Support Specialist to join our growing team. The IT Support Specialist will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of our computer systems and networks. This is a full-time, permanent position with competitive salary and benefits.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:16 min

Securing internal pod communication with network security policies

Marc Nimmerrichter · WWC 2022

1:11 min

Establishing secure recovery factors without password fallbacks

Clemens Hübner Clemens Hübner · WWC 2023

3:44 min

Domain modeling for multi-user scalable account systems

Bartosz Pietrucha · JS Congress

2:08 min

Intersecting neurodivergent support and technical operations consulting

1:06 min

Developer experience and project variety at scale

Alexandra Petri · WWC 2023

4:19 min

Introduction to network security and endpoint monitoring architectures

Christoph Ruggenthaler · LIVE

Videos

See all

Related articles

See all