IT Support Specialist (Help Desk / Desktop Support)

We are looking for an IT Support Specialist to keep our people and locations running. You will handle day-to-day desktop support and help our small team as we modernize. This is a great fit for a recent graduate or someone early in their IT career who has drive, initiative, and a can-do attitude.

What You’ll Do:

• Image and set up laptops and desktops
• Install and update software
• Work and resolve help desk tickets
• Support Microsoft 365 users and accounts
• Help with hardware and asset tracking
• Pitch in on larger projects, including POS and barcoding rollouts
• Jump in wherever the team needs you

• Help desk, desktop support, internship, or IT coursework experience (new grads welcome)
• Familiarity with Windows and Microsoft 365
• Drive, initiative, and a team-player attitude
• Curiosity and willingness to figure things out under pressure
• Ability to work on-site in Battle Creek, MI

Contract to Hire + Platinum Benefits $250 deductible BCBS (we cover 70% of premiums!) + Dental/401K/Vision +Launch Your IT Career + New Grads Welcome + Hands-On Mentorship and a Real Path to Grow

This Jobot Consulting Job is hosted by: Carrie Powell Are you a fit? Easy Apply now by clicking the “Apply Now” button and sending us your resume. Salary: $50,000 - $55,000 per year

A bit about us:

We are a long-standing, mission-driven organization with a multi-location retail operation across central Michigan. Our work funds programs that make a real difference in our community. New leadership is modernizing the entire business to compete with national retail brands, including a new point-of-sale system, barcoding, online sales, and a new website. Our IT team is being rebuilt from the ground up, which makes this a rare chance to learn everything at once.

Why join us?

• Career launchpad: learn every corner of IT, not just tickets
• Direct mentorship from an IT director with 30+ years in technology and an on-site lead who built much of our environment
• Promote-from-within mindset: strong performers have a real path to grow
• Be part of big projects: POS rollout, barcoding, and online sales initiatives
• Small team, big voice: your effort gets noticed
• Platinum-level benefits from day one, with conversion to permanent for strong performers
• Mission that matters: your work supports programs that help people in the community