IT Technician

• To ensure satisfactory upkeep of staff and student laptop and desk top machines
• IT Support of students and staff
• Maintaining Supplies
• Printer maintenance
• Maintenance of school network
• Server administration and development
• Deputise for the IT Services Manager in her absence to provide IT advice to the Senior Leadership team and line manage the IT Technicians, as required.
• Other - including assist with software upgrades on behalf of 3rd party contractors, support the CCTV system, Phone System and Security Systems connectivity to the school network, explore and test the potential benefits of new technology for use within the school

• 4 GCSEs or equivalent, to include English and Maths
• Good knowledge of Microsoft Window Servers OS including Active Directory, DNS, DHCP and Group Policy
• Strong knowledge of network security, data protection and backup systems
• Ability to diagnose and resolve hardware, software and connectivity issues efficiently
• Familiarity with school MIS, learning platforms and educational software (Desirable)
• Knowledge of cloud technologies and virtualisation (eg Microsoft 365, Google Workspace)
• Experience managing and maintaining ICT networks, servers and systems
• Experience maintaining and troubleshooting AV, print management, CCTV system, IP Telephony, Net2 Access Control
• Experienced in providing technical support to a range of users with varying ICT skills
• Experience working in a school or educational environment (Desirable)

37 Hours per week, Mon-Fri, Term Time (38 weeks) + 7 days

Grade: H7 points 19-23 (FTE £33,119 - £35,570 pa)

Actual Salary £28,646 - £30,766

Hitchin Boys’ School (HBS) is an outstanding and over-subscribed comprehensive school with a mixed sixth form, which forms part of the highly successful Hitchin Schools’ Consortium. We have a history that stretches back nearly 400 years but embrace fresh thinking and a modern, vibrant curriculum. We have high expectations, excellent standards of behaviour and pride in our extra-curricular activities that lead to academically successful and well-rounded students who are well equipped for life beyond school.