ICT Technician

You’ll report to the Head of IT and be the first point of contact for ICT issues, giving first- and second-line support across hardware, software, network and AV. Day to day, you’ll support Windows and Apple macOS devices and manage user accounts across the school’s platforms. You’ll also keep devices patched and up to date and maintain accurate asset and licensing records. The role includes setting up AV for assemblies, events and exams. You’ll also work with the Examinations Officer and SENCO so that ICT requirements for exam access arrangements are fully in place.

• 2-3 years’ experience in a similar IT support role, ideally in an education setting
• Strong practical knowledge of Active Directory, Group Policy, DHCP and DNS, with a good understanding of WSUS, MDT and SCCM
• Experience with Apple macOS and mobile device management (MDM)
• Good networking knowledge, including TCP/IP and VLANs
• A confident communicator who’s comfortable training others and explaining technical issues to non-technical users
• Calm under pressure, a team player, and committed to your own professional development
• A Microsoft certification or degree is desirable

• £27-29,000 per annum depending on experience
• 8am-5pm, Monday to Friday
• 25 days holiday per annum
• Free parking and lunch
• A supportive team with genuine CPD opportunities

Connecting Education are recruiting an on-site ICT Technician on behalf of a School in Bushey in Hertforshire.

This is a hands-on, varied role in the school’s IT team. You’ll keep its ICT systems, learning platforms and classroom technology running for staff and pupils. The work goes beyond day-to-day support: you’ll also help the Head of IT with projects, deployments and improvements, so there’s real scope to shape how technology is used across the school.