Desktop Support Technician

The TEKsystems team is looking for someone to fill a desktop support position in Northern KY. Will be based in the Ft. Mitchell area. This position will provide desktop support to the remote and onsite staff for locations around the NKY area. Some travel will be required, using a company vehicle. Along with desktop duties which include working on desktops, laptops, tablets, software, copiers, printers and phones, the candidate may be required to assist with routers and network switches as needed.

Teamwork Operations ServiceNow Communication Phone Support Microsoft 365 Issue Tracking Desktop Support Network Routing Customer Service Microsoft Office Active Directory, Excellent customer service and communication skills

Computer equipment configuration, setup, and installation

Experience in ticketing software (preferably ServiceNow)

Ability to work under pressure

Hardware and software experience

Skills

Desktop, Support, Troubleshooting, Hardware, Windows, Customer service, Technical support, Deployment, Help desk support, Help desk, Office 365, Printers, O365, Install, Ticketing system, Service desk, Outlook, Hardware support, Microsoft office, Desktop hardware, Phone support, Win10, Printer support, Hardware/software, Mobile device, Hardware troubleshooting, Software support, Troubleshooting hardware, Workstation, Windows os, Mobile, Active directory, Imaging, Servicenow, Migration, Inventory, Call center support, Configuration, Network connectivity

Top Skills Details

Desktop,Support,Troubleshooting,Hardware,Windows,Customer service,Technical support,Deployment,Help desk support,Help desk,Office 365,Printers,O365,Install,Ticketing system,Service desk,Outlook,Hardware support,Microsoft office,Desktop hardware,Phone sup

Additional Skills & Qualifications

Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Interpersonal and teamworking skills are extremely important. If they don’t get the impression that the Tech will be customer focused, they will note hire., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Hardware Support Microsoft Outlook Technical Support Help Desk Support Business Valuation Microsoft Windows 10 Full Stack Development Call Center Experience Business Transformation Hardware Troubleshooting $41,600 - $47,840 / yr Posted yesterday

This role is STARs-friendly: Skilled Through Alternative Routes.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.