IT Specialist

• IT Help Desk assistance for our Team Members.
• Team Member Add/Move/Changes.
• Install and maintain network, server, application and voice systems to ensure high availability.
• Troubleshoot PC software and hardware.
• Troubleshoot and resolve problems associated with LAN and WAN network environment.
• Work with hardware, software, MDR, EDR, Security Awareness, and Phishing training vendors.
• Work with 3rd party support for problem resolution.
• Work with Team Members to ensure proper resolution of any issues.
• Assist with researching and developing Company standards for software, hardware, and processes.
• Document problem resolution and systems.

Experience with the following technical areas and work traits is a plus:

• Help Desk environment with ticketing and RMM system.
• Windows Hyper-V Administration.
• Windows Server in an Active Directory domain environment.
• Office 365 Administration.
• Firewall Configuration.
• LAN/WAN Configurations and network security.
• Various AI platforms
• Automotive DMS system.
• Strong troubleshooting skills.
• Willing and able to document systems and procedures.
• Ability to manage multiple priorities.
• Excellent communication skills.
• Ability to work with users at many technological levels.
• Strong customer service focus.

The starting annual salary range for this position is $50,000 - $62,000+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.

We offer YOU:

• Opportunity for growth and advancement within our Company!
• Leader in our industry for overall Employment Package!
• Medical Insurance
• Dental Insurance
• Vision Plan
• Health Savings Account
• Cafeteria Plan
• Life Insurance
• Employer sponsored 401(k) & potential Profit Sharing
• Paid Time Off
• Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!

Mills - A Trusted Tradition Since 1922!