Experienced IT Support Technician - School in Stamford

A warm and collaborative school community is seeking a reliable, technically confident, and proactive IT Technician. This role combines robust technical expertise with a meaningful environment supporting staff and students, ensuring the seamless daily operation of the school’s IT infrastructure, classroom technology, and core networks., * Deliver high-quality first- and second-line technical support to teachers, operational staff, and students across the campus.

• Diagnose, troubleshoot, and resolve hardware faults, software glitches, network connectivity issues, and peripheral errors efficiently.
• Install, configure, update, and maintain desktop personal computers, laptops, printers, tablets, and specialized IT peripherals.
• Support end-users with Microsoft 365 administration, Windows environments, and bespoke educational software applications.
• Manage user accounts, reset passwords, and maintain secure access permissions via Active Directory and cloud management platforms.
• Set up, test, and maintain classroom audiovisual equipment, interactive displays, projectors, and digital media tools.

• Proven professional experience in an IT support role, ideally within an educational or corporate environment.
• Strong technical knowledge of hardware troubleshooting, networking protocols, and operating systems.
• Excellent problem-solving capabilities and a customer-focused approach when assisting staff and students.
• Relevant technical certifications or a formal qualification in computing or information technology.