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Desktop Support Engineer-W2

Prudent Technologies and Consulting, Inc.
Tulsa, OK, United States
2 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Microsoft Word Microsoft Excel Microsoft Windows Adobe Acrobat Active Directory Bomgar Microsoft Outlook Desktop Computing Firefox IBM Hardware Management Console Web Browsers Virtual Private Networks (VPN)
+12 more
Microsoft Office Live Meeting Microsoft Office Microsoft Project Microsoft Visio Microsoft PowerPoint Remote Desktop Services TeamViewer Cisco WebEx AMT Asset Management Software Hardware Asset Management Network Server Servicenow

Requirements

  • AMT Asset Management Software
  • Desk Side Services
  • Mac Hardware Management
  • Hardware Asset Management
  • Hardware Management - Printers
  • Windows PC

Required Skills :

  • Phone support experience necessary.
  • Technical Service desk or technical call center experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows Operating systems Clients: Windows XP, Windows 10
  • Servers: Windows 2008/2012/2016
  • Knowledge of Active Directory
  • ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center
  • Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, and printers all models
  • PDA and blackberry support
  • Others: Adobe Acrobat and other common desktop applications like WinZip, etc

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

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