IT Support

Express Employment International
Phoenix, AZ, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Compensation
$62,400.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Business Software Desktop Computing Virtual Private Networks (VPN) Network Troubleshooting TCP/IP Wireless Networks Wi-Fi Technology Peripherals Laptops User Accounts

Job description

We are seeking a reliable and skilled IT Support Technician to provide part-time technical support. The ideal candidate will have hands-on experience troubleshooting hardware, software, and network issues while delivering excellent customer service to end users., * Provide technical support for desktops, laptops, printers, and mobile devices

  • Troubleshoot hardware, software, and basic network issues
  • Install, configure, and maintain operating systems and applications
  • Assist users with login, email, and connectivity issues
  • Perform routine system updates, patches, and backups
  • Maintain documentation of support requests and resolutions
  • Set up new user accounts, devices, and system access

Requirements

Do you have experience in Wireless networking?, * Proven experience in IT support or help desk roles

  • Strong knowledge of Windows OS and common business applications
  • Basic understanding of networking (Wi-Fi, VPN, TCP/IP)
  • Experience with troubleshooting hardware and peripherals
  • Strong problem-solving and communication skills
  • Ability to work independently in a part-time capacity

Benefits & conditions

3.83.8 out of 5 stars Phoenix, AZ 85018 $30 an hour - Part-time

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