IT Technician

Do you have experience in ServiceNow?, * 3-4 years of experience in EUC H&F Support. (End User Compute - Deskside Support)

• Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
• Good customer handling skills and prior experience in Concierge (VIP Users) support
• Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
• Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation.
• SCCM client end installation & troubleshooting knowledge
• Basic knowledge of Networking and Active Directory
• Must have right attitude and customer centric approach.
• Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW), * Desktop support: 2 years (Preferred)
• Office 365: 2 years (Preferred)
• VIP User support: 1 year (Preferred)
• IT Hardware support: 2 years (Preferred)

$40,000 - $50,000 a year - Full-time, Pulled from the full job description

• Referral program
• Professional development assistance
• Tuition reimbursement
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance