Network and Computer Systems Administrator

EKOS is seeking a highly skilled and proactive Systems Administrator to support and optimize our internal systems, infrastructure, and end-user environments. This role blends technical support, system management, production infrastructure ownership, and operational excellence, ensuring secure, reliable, and scalable IT systems across the organization. This individual will serve as a key technical resource for infrastructure initiatives, application deployments, and core system operations, partnering closely with leadership and engineering teams., Core Systems & Platform Ownership

• Own the health, availability, and performance of internal infrastructure and critical business systems
• Serve as a primary technical resource for production systems, application rollouts, and infrastructure changes
• Partner with engineering and product teams to support application hosting, upgrades, and integrations
• Participate in system design discussions, architecture reviews, and technology selection·

Systems Administration

• Manage and maintain Office 365/Azure environments, including Entra ID, Conditional Access, MDM, user provisioning, permissions, and lifecycle management
• Administer Windows Server 2019 and 2022 environments including performance tuning, capacity planning, patching, antivirus, and lifecycle management
• Support and maintain Active Directory (on-prem) and hybrid identity management processes, including Group Policy and authentication systems
• Lead and execute patch management strategies across servers, and cloud services

Monitoring, Reliability & Incident Response

• Monitor, troubleshoot, and resolve system events, alerts, and infrastructure issues in a timely and professional manner
• Design, maintain, and improve monitoring, alerting, and logging systems for proactive health management
• Respond to and lead troubleshooting of system incidents, outages, and performance issues
• Perform root cause analysis (RCA) and implement preventative and corrective actions

Systems & Infrastructure Responsibilities

• Implement, verify, and document backup and disaster recovery processes, including periodic restore testing
• Observe system metrics and logs to proactively identify and resolve performance or reliability issues
• Ensure endpoints, systems, and services comply with internal security and operational standards
• Support deployment, upgrade, and maintenance of internal and customer-facing applications
• Assist with rollout of new technologies (MDM, endpoint security, SaaS tools, infrastructure upgrades)

Automation & Configuration Management

• Develop and maintain automation using PowerShell, Bash, Python, or Ansible
• Standardize configurations through Infrastructure-as-Code and configuration management practices
• Validate system changes through testing and controlled rollouts

Security & Compliance

• Assist CIO with security strategy and operations
• Implement and maintain security controls across endpoints, servers, and cloud systems
• Support vulnerability management, patching programs, and endpoint/cloud security
• Assist CIO with SOC 2 compliance, including audit coordination, evidence collection, and remediation tracking
• Contribute to identity & access management and security policy enforcement

Documentation & Process Improvement

• Develop, maintain, and improve documentation for systems, processes, and services
• Create and refine standard operating procedures (SOPs) to improve team efficiency and consistency
• Record problems, resolutions, and knowledge articles within internal tools and systems
• Follow existing documentation while applying critical thinking to identify improvements and gaps

Collaboration & Teamwork

• Work closely with cross-functional teams to deploy, optimize, and scale systems
• Communicate technical concepts clearly to non-technical stakeholders
• Support onboarding and mentoring of team members through documentation and knowledge sharing
• Operate independently, managing priorities and initiatives with minimal supervision
• Act as a technical partner to leadership on infrastructure and operational strategy

Do you have experience in Teamwork?, * 3-7 years of experience in systems administration, infrastructure engineering or related technical roles

• 3-7 years managing Office 365/Azure tenants and Active Directory environments
• Able to use one or more of the following: Powershell, Bash, Python, Ansible
• Working knowledge of networking fundamentals (DNS, DHCP, and routing)
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced SaaS environment
• Excellent communication and documentation skills

Pulled from the full job description

• Paid parental leave
• AD&D insurance
• Parental leave
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off, * Medical and vision insurance with company covering 100% of employee costs
• Dental insurance
• Company provided group life & AD&D insurance
• Company provided short and long-term disability insurance
• Company paid parental leave
• 401(k) with up to 5% match
• Generous paid time off, including 10 paid holidays, 10 days of vacation, and 5 days of sick time
• Company paid gym membership at Axis Gyms in Wilmington, NC
• Opportunities for growth and promotion from within
• Competitive compensation package

Pay: $80,000.00 - $95,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance