Computer Technician (Custom/Gaming Desktops)
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Role details
Tech stack
Job description
- Apply on Indeed and answer the screener questions, and then…
- Walk through through the door at 1339 S Glenstone Ave, Springfield, MO 65804 with your resume in hand and be ready to talk shop about how your experience fits right in line with what we’re looking for.
We’re hiring right now and reviewing applicants as they come in.
Requirements
Do you have experience in Windows?, You look presentable and don’t smell like an old case fan
Strong English - you’ll be creating repair tickets, keeping accurate repair notes, and talking to gamers about why their PC is crashing, * You look presentable and don’t smell like a wet dog
- Strong Written and Spoken English - you’ll be creating repair tickets, keeping accurate repair notes, and talking to gamers about why their PC is crashing
- Bonus points if you overclock, water-cool, or have war stories from previous technician positions
Benefits & conditions
$18-$22/hr to start (based on experience) + tips + raises as you prove you’re a beast
Full-time, 40 hrs/week (Mon-Fri + rotating Saturdays), * $18-$22/hr to start (based on experience) + tips + raises as you prove you’re a beast
- Full-time, 40 hrs/week (Mon-Fri + rotating Saturdays)
- Work with people who geek out over new hardware drops just like you
About the company
Springfield PC PROS is a locally owned Computer Repair shop with a tight crew of PC enthusiasts who troubleshoot, upgrade, and build killer gaming rigs every single day.
Customers trust us with everything from $5,000+ water-cooled monsters that won’t POST to simple family desktops running slow. We diagnose fast, use flat-rate pricing, fix it right the first time, and hand it back running better than ever.
We’re growing and need an EXPERIENCED tech who can walk in tomorrow and own the bench with no training wheels needed!
If this is the type of technician you are, keep reading, it gets better!
The Deal - We Need You to Hit the Ground Running
Minimum 3+ years REAL-WORLD, hands-on experience repairing desktops & gaming PCs (A+ Cert is a bonus but not required for the right person)
If you’ve never undervolted a 14900K, used a BIOS Flashback, or you can’t explain what PBO is… please don’t waste your time or ours.
We’re a small team - you’ll be diagnosing, building, and talking to customers practically from day one.
What You’ll Actually Do Every Day
Crack open Gaming Computers to diagnose complex issues
Be on the lookout for incorrectly installed hardware such as flipped fans, missing MB screws, SSD’s improperly installed, and etc.
Swap CPUs, GPUs, Mobos, RAM, SSDs, PSUs, AIOs (and occasionally save someone’s $800 custom loop)
Bench test the heck out of everything with OCCT, Heaven, 3DMark, Cinebench, Prime95
Upgrade systems (GPU Upgrades, RAM, NVMe swaps, better cooling)
Talk to customers like humans - explain why their 4090 is cooking itself without making their eyes glaze over
Keep killer notes so the next guy (or you tomorrow) isn’t guessing
Research and order replacement parts, share your knowledge and wizardry with the team
You’ve Got This If…
You live and breathe PC hardware
You’ve stress-tested more rigs than most people have built
You can lift a 50lb tower like it’s nothing, Work with people who geek out oveSpringfield PC PROS is a locally owned Computer Repair shop with a tight crew of PC enthusiasts who troubleshoot, upgrade, and build killer gaming rigs every single day.
Customers trust us with everything from $5,000+ water-cooled monsters that won’t POST to simple family desktops running slow. We diagnose fast, use flat-rate pricing, fix it right the first time, and hand it back running better than ever.
We’re growing and need an EXPERIENCED tech who can walk in tomorrow and own the bench with no training wheels needed!
If this is the type of technician you are, keep reading, it gets better!
The Deal - We Need You to Hit the Ground Running
- Minimum 3+ years REAL-WORLD, hands-on experience repairing desktops & gaming PCs (A+ Cert is a bonus but not required for the right person)
- If you’ve never undervolted a 14900K, used a BIOS Flashback, or you can’t explain what PBO is… please don’t waste your time or ours.
- We’re a small team - you’ll be diagnosing, building, and talking to customers practically from day one.
What You’ll Actually Do Every Day
- Crack open Gaming Computers to diagnose complex issues that others cannot figure out
- Be on the lookout for incorrectly installed hardware such as flipped fans, missing MB screws, missing standoffs, etc.
- Uninstall and Reinstall EVERYTHING inside a Gaming Desktop including CPUs, GPUs, Mobos, RAM, SSDs, PSUs, AIOs (and occasionally save someone’s $800 custom loop)
- Stress test systems using various inhouse tools to ensure you resolved the problem.
- Upgrade systems (GPU Upgrades, RAM, NVMe swaps, better cooling)
- Talk to customers like humans - explain why their CPU is cooking itself without making their eyes glaze over.
- Keep killer notes so the next guy (or you tomorrow) isn’t guessing.
- Research replacement parts to complete repairs, as needed
- Share your knowledge and wizardry with the team
You’ve Got This If…
- You live and breathe PC hardware
- You’ve stress-tested more rigs than most people have built
- You can lift a 50lb Gaming Tower, * Describe a real-world scenario from your experience where you encountered ‘Inaccessible Boot Device’ crash after cloning a user’s system. What ended up being the root cause in that case?
- After performing a clean Windows install on a gaming PC, what are some of your go-to checks and tweaks before handing it back, and what’s the one thing most techs forget that you always do?
- When installing a fresh copy of Windows 11 on a Gaming Computer, do you install windows 11 Home or Pro, and what is your reason for installing this particular version?
- Tell us about a gaming PC you repaired that was overheating during games…what steps did you take to diagnose it, what was the fix, and how did you verify it stayed cool afterward?
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