IT Helpdesk / Logistics Support Analyst - Memphis, TN

Provide first-level IT support for logistics operations and end users Troubleshoot hardware, software, network, and SAP-related issues Drive incident and problem management to identify root causes and prevent recurring issues Support software deployments, upgrades, patches, and new service rollouts Coordinate with global IT teams and third-party support providers Monitor and escalate critical issues to ensure minimal business impact Support logistics center technology including PCs, scanners, printers, and warehouse applications, Job Description: Position Title: EDI B2B Analyst - Converting IT B2B Solutions Pay Rate: PL11, will consider PL9 with experience), $69,500 - $110,000 Category/Shift: Sa…

• 7 days ago, Job Description: Solution Delivery Analyst II (2nd Shift - Primarily 2:30PM -11PM) *Applicants must be authorized to work in the U.S.; Sponsorship is not available for this p…
• 4 days ago +

Experience Required: 5 7+ Years Key Requirements: Experience providing IT Helpdesk and End-User Support in a global environment Strong troubleshooting skills for PCs, printers, scanners, network connectivity, and infrastructure issues Experience supporting logistics/warehouse operations and logistics applications Hands-on experience with SAP application support Proficiency with Microsoft Office 365 (Outlook, Teams, Office, etc.) Experience with Incident, Problem, and Service Management processes Ability to coordinate with infrastructure, application, security, and support teams for issue resolution Strong communication, organizational, and stakeholder management skills, Bachelor’s degree in Computer Science, Information Systems, or related field