IT Support Associate

IBA InfoTech Inc.
Kernersville, NC, United States
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Zebra (Programming Language) Microsoft Windows Linux HP Thin Clients Information Technology Cisco

Job description

  • Allocation, maintenance, and troubleshooting of IT equipment used in Amazon Operations facilities.
  • Handles support requests and procedures across the network.
  • Assist in training new hires.
  • Continuous learning of new technologies.
  • Ability to support customers from multiple buildings in the area, as well as remote customers.
  • Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation.

Requirements

  • A+, Network +, or other IT industry-standard certifications.
  • Experience troubleshooting integrated and interdependent computer systems.
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
  • Ability to prioritize work based on department and production objectives
  • Service Management, Project Management, and Inventory Management skills
  • Excellent written and verbal communication skills.
  • Ability to work, prioritize and make decisions independently in a fast-paced production environment.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on ibainfotech.com

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