Production Support Engineer

Siri InfoSolutions Inc
Charlotte, NC, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Compensation
$104,000.0
Working hours
Regular working hours
Languages
English
Job source

Tech stack

Unix Linux DevOps Monitoring of Systems Java Web Services Java Application Server Enterprise Software Applications Splunk Dynatrace

Job description

  • Provide L1/L3 production support for enterprise applications
  • Monitor application health and system performance using Splunk and Dynatrace
  • Troubleshoot production incidents and provide timely resolutions
  • Support Java-based applications in Linux/Unix environments
  • Work closely with development, infrastructure, and DevOps teams
  • Participate in incident response, root cause analysis, and problem management
  • Ensure application stability, availability, and performance in production environments
  • Maintain documentation for support processes and issue resolutions, As an Audio Engineer specializing in native English language, you will play a crucial role in shaping the development of next-generation AI systems. Your expertise will directly in…
  • 4 days ago
  • Apply easily

Requirements

We are seeking a Production Support Engineer (L1/L3) with 3 4 years of experience in application and production support within enterprise environments. The ideal candidate should have strong troubleshooting skills, monitoring experience, and exposure to DevOps and Java-based applications., * 4-5 years of experience in Production/Application Support

  • Strong experience with Linux and Unix environments
  • Hands-on experience with Splunk and Dynatrace monitoring tools
  • Experience supporting Java applications in production environments
  • Knowledge of DevOps processes and support methodologies
  • Ability to analyze logs, troubleshoot incidents, and resolve production issues
  • Experience with incident management, monitoring, and root cause analysis
  • Strong communication and coordination skills for working with cross-functional teams

Benefits & conditions

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  • $70.00 per hour This role offers a unique opportunity to combine your expertise in network support with a passion for data science and autonomous infrastructure. As a key contributor, you will eng…

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