Production Support Engineer
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Role details
Tech stack
Job description
- Provide L1/L3 production support for enterprise applications
- Monitor application health and system performance using Splunk and Dynatrace
- Troubleshoot production incidents and provide timely resolutions
- Support Java-based applications in Linux/Unix environments
- Work closely with development, infrastructure, and DevOps teams
- Participate in incident response, root cause analysis, and problem management
- Ensure application stability, availability, and performance in production environments
- Maintain documentation for support processes and issue resolutions, As an Audio Engineer specializing in native English language, you will play a crucial role in shaping the development of next-generation AI systems. Your expertise will directly in…
- 4 days ago
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Requirements
We are seeking a Production Support Engineer (L1/L3) with 3 4 years of experience in application and production support within enterprise environments. The ideal candidate should have strong troubleshooting skills, monitoring experience, and exposure to DevOps and Java-based applications., * 4-5 years of experience in Production/Application Support
- Strong experience with Linux and Unix environments
- Hands-on experience with Splunk and Dynatrace monitoring tools
- Experience supporting Java applications in production environments
- Knowledge of DevOps processes and support methodologies
- Ability to analyze logs, troubleshoot incidents, and resolve production issues
- Experience with incident management, monitoring, and root cause analysis
- Strong communication and coordination skills for working with cross-functional teams
Benefits & conditions
SaidGig
- Charlotte, NC
-
$50.00 per hour This role focuses on providing essential support for production infrastructure systems, ensuring the seamless operation of next-generation AI systems. By leveraging your expertise,…
- 3 days ago, SaidGig
- Charlotte, NC
-
$70.00 per hour This role offers a unique opportunity to combine your expertise in network support with a passion for data science and autonomous infrastructure. As a key contributor, you will eng…
- 3 days ago
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