Part Time IT Support Technician

Insight Global
Charlotte, NC, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Microsoft Office Software Troubleshooting User Administration

Job description

We are seeking an IT Support Technician to provide hands-on end-user and office technology support, including troubleshooting and maintaining Zoom Rooms, printers, and desktop equipment such as monitors, keyboards, and docking stations. This role will support users with Windows applications and day-to-day tasks within Microsoft Office 365, while also resolving issues related to Zoom and printing. The ideal candidate will have experience performing basic Active Directory tasks, including user account support and access issues, and will be comfortable providing timely, professional technical assistance in an office environment. This position includes participation in an on-call rotation to address any urgent technical issues that arise.

Requirements

Experience providing end user or desktop support in a Windows environment

-Working knowledge of Office 365 and Zoom

-Experience with Active Directory for user administration

-Strong troubleshooting and customer service skills

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