Desktop Analyst

Our client, a leading organization in the technology and data management sector, is seeking a dedicated and detail-oriented Desktop Analyst to join their team. As a Desktop Analyst, you will be an integral part of the IT support team, assisting with data collection activities, device diagnostics, and troubleshooting to ensure seamless operations across the organization. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to process improvement, aligning well with the company’s commitment to innovation and excellence., + Support IT data collection activities through device queries and remote diagnostics using approved enterprise tools.

• Collaborate effectively with technical, business, and global support teams to troubleshoot and resolve issues.

• Identify and implement process efficiencies to improve data collection workflows.

• Utilize technical skills to query cloud management repositories and troubleshoot network connectivity issues.

• Assist with endpoint support and remote access tools to ensure optimal device performance.

What’s Needed?

• Experience with Microsoft Entra Admin Center (formerly Azure AD) and querying cloud management repositories.

• Foundational knowledge of network protocols, diagnostic tools, and troubleshooting methodologies.

• Strong problem-solving skills with the ability to adapt and find alternative data collection methods.

• Excellent collaboration and communication skills to partner across diverse teams.

• Flexibility to work outside normal business hours to support global teams as needed.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.