SYSTEMS PROGRAMMING ADMINISTRATOR - SES - 48001350

• Work History (in easy to review chronological order) Consists of:
• Any position held by a State of Florida Agency
• Any position held by a Florida University
• All periods of employment from high school graduation
• All periods of current or prior unemployment
• Gaps 3 months or more must be accounted for*
• Any Education
• Any Volunteer Experience

• Your resume and application must match *

• Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. OFFICE CONTACT: Sharon Jones, 850-245-9496, The Florida Department of Education (FDOE), Division of Technology and Innovation (DTI), Data Systems Office, is seeking an experienced Systems Programming Administrator to serve as a technical lead within the Bureau of Technology, Planning & Management (TPM). This position leads and coordinates technical support activities for enterprise applications, data integration processes, databases, automated jobs, and related environments that support statewide education systems and services. This position is responsible for overseeing technical operations supporting the Florida Education Identifier (FLEID) application and related systems, including ETL processes, DataStage administration, ODBC connectivity, and server operations. The Systems Administrator works closely with technical staff, business analysts, and cross-functional DTI teams to maintain reliable, secure, and efficient operations. This role requires strong technical expertise and leadership skills, including the ability to communicate technical issues, risks, and operational impacts to both technical and non-technical stakeholders in a clear and professional manner. The individual in this role must be able to work productively under tight timeframes, balance multiple competing priorities, and maintain goal-directed performance under high-pressure conditions., Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Serve as the technical lead for TPM-supported enterprise applications, data integration processes, automated jobs, and operational support activities.
• Lead and coordinate the daily activities of a cross-functional technical support team.
• Support and maintain enterprise applications and related systems, including web applications, databases, interfaces, ETL processes, data integration tools such as DataStage, ODBC connectivity, and operational environments.
• Monitor system operations, troubleshoot technical issues, and coordinate with DTI teams to resolve system issues and implement operational changes.
• Develop and maintain technical documentation, operational procedures, and support materials.
• Participate in system enhancements, testing, deployments, upgrades, and operational validation activities.
• Analyze operational issues, determine when escalation is necessary, and communicate technical risks and impacts to management and stakeholders in a clear and professional manner.
• Support operational governance, audit readiness, security compliance, and access review activities.
• Promote collaboration, knowledge sharing, and continuous improvement within the team.
• Perform all duties in a courteous, prompt, and professional manner.

• Maintain regular attendance and perform other duties as assigned., Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida’s education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success. The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities. Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency. FDOE’s goal is to hire individuals to provide:

• Higher Student Achievement, It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. Selective Services System (SSS) Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

Do you have experience in Technical writing within technology?, Required Licensure/Registration/Certification/Experience or Education:

• Experience supporting enterprise applications, databases, web applications, data integration or ETL processes, automation tools, or technical operations in a multi-system environment.
• Experience troubleshooting complex technical and operational issues across multiple systems and environments.
• Experience coordinating work activities across technical teams or supporting technical operations.
• Experience developing technical documentation, operational procedures, and support materials.
• Strong verbal and written communication skills.
• Demonstrates strong technical and operational troubleshooting skills.
• Can lead and coordinate technical staff and operational support activities effectively.
• Communicates effectively with both technical and non-technical audiences.
• Understands when issues require escalation and takes appropriate action.
• Builds strong working relationships across teams and organizational units.
• Takes initiative, demonstrates accountability, and maintains a high level of professionalism.
• Can balance technical responsibilities with leadership, coordination, and operational support activities., Preferences will be given to:
• Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, Information Systems, Engineering, Mathematics or a related field.
• Experience supporting the FLEID application or Florida education data systems.
• Experience supporting enterprise ETL, data integration, or automated processing operations.
• Experience with DataStage, automated job scheduling, or related operational support tools.
• Experience working within government or large enterprise IT environments.
• Experience coordinating with infrastructure, security, development, or database administration teams.
• Knowledge of SDLC processes, change management, or operational governance practices.
• Experience supporting web-based applications or SQL Server environments.

EDUCATIONAL SUBSITITUIONS: SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.

• Appropriate combination of post-secondary education and relevant experience may substitute for the required education on a year-for-year basis.

Pulled from the full job description

• Loan forgiveness
• Parental leave
• Retirement plan
• Vision insurance
• Dental insurance
• Flexible spending account
• Paid holidays