IT Technician

• Provide troubleshooting, problem solving and on-site technical support for all levels of users
• Provide technical support for all hardware/software computer deployments and related issues
• Analyze, test, implement and support the roll-outs of new client equipment such as PCs, laptops, and tablets
• Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking
• Provide client level support for all IT deployments and projects
• Perform other duties as assigned by management
• Develop solutions for simple to complex user issues (hardware and/or software).
• Create technical process and procedure documentation, as well as end-user documentation.
• Evaluate new client technologies, including testing of new models of end point devices as they are added to the environment
• Performs other duties as assigned.

Do you have experience in Windows?, Do you have a Associate’s degree?, * Associates degree in IT or a related field, or equivalent work experience

• Ability to troubleshoot issues and come to a resolution
• Working knowledge of TCP/IP, DHCP and DNS
• Must be proficient with Windows operating system
• Ability to research computer related issues to resolve hardware and software problems
• May be required to work more than 40 hours during the workweek.
• Flexibility in assigned working hours and ability to travel.