Terminal Management System Support Engineer

7-10 years of experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments within refined fuels or related industrial domains.

Primary Technical Skills (Mandatory)

• TMS (Terminal Management System) - TMS6 / TMS7 support and troubleshooting

• Linux / Red Hat - command-line operations, log analysis, service and process management

• MySQL - basic queries, transaction and data validation

• OT integrations & transaction flow knowledge - Toptech, Tabs/TDS, Digi, Railman

• Ability to troubleshoot application, system, and integration issues in an OT environment

Secondary ITSM / Operational Skills

• Incident Management - issue triage, troubleshooting, and resolution

• P1 / P2 Incident Handling - experience in participating critical incidents and participating in bridge calls

• Root Cause Analysis (RCA) - identify root causes and implement corrective / preventive actions

• Vendor Escalations - coordination with third-party vendors for issue resolution and tracking

• Experience working within ITSM processes (incident, escalation, communication, closure)

• Flexible to work in night shifts

• Willing to participate in rotational on-call support

Note:

Danta offers competitive compensation to W2 employees. Where applicable, employees may elect to participate in available healthcare plans, including Medical, Dental, and Vision coverage. Paid sick leave is provided in accordance with applicable state and local laws.

Compensation rates and salary ranges are determined based on multiple factors, including qualifications, relevant experience, and geographic location.