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L2 Desktop System Engineer

CSS, Inc.
Philadelphia, PA, United States
3 months ago
Apply on dice.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
dice.com

Tech stack

Microsoft Windows Issue Tracking Systems Computer Network Technologies

Job description

  • Provide Tier 2 support across customer environments
  • Troubleshoot and resolve issues across Microsoft 365, networking, and infrastructure
  • Support client environments both remotely and onsite
  • Assist with project work and new client onboarding
  • Collaborate with internal team and leadership

Requirements

  • 2-5+ years of MSP experience
  • Strong Microsoft 365 and networking knowledge
  • Experience working in ticketing systems (Autotask preferred)
  • Customer-facing communication skills
  • Ability to work in a flexible, team-oriented environment

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on dice.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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