IT Specialist

At Energy Sciences, we turn challenges into opportunities. By combining our deep expertise with operational knowledge, we develop customized, cost-effective strategies that improve efficiency, cut operating costs, and drive sustainability. From program design and management to assessments and decarbonization strategies, we partner with our clients to create solutions that improve energy efficiency, reducing operating costs while also benefiting the planet.

This position has a home-based office in Metro Detroit and requires regular on-site work at our Berkley, MI office.

What You’ll Do

As an IT Specialist, you’ll apply established IT practices and company procedures to support day-to-day technology operations, including:

• Provide end-user support, troubleshoot devices, and resolve IT tickets
• Assist with the setup of laptops, mobile devices, and user accounts for onboarding and offboarding
• Help maintain and monitor IT systems, including updates, patches, and basic system performance
• Collaborate with internal team members on IT-related projects and initiatives
• Support evaluation and use of AI tools and technology to improve workflows and efficiency
• Support tracking of IT assets, system access, and documentation
• Identify opportunities to improve IT processes and help implement solutions that improve efficiency, security, and user experience
• Promote security awareness and support cybersecurity best practices across the organization
• Handle technical and company information with confidentiality and professionalism
• Demonstrate and embrace the company’s guiding principles in daily work

This role involves semi-routine work with established procedures and offers guidance and support as you take on new assignments.

Do you have experience in Ticketing system technical support?, * Experience in IT support, systems, or related technologies (AI exposure is a plus)

• Comfortable working with end users, devices, and established IT processes
• Strong troubleshooting, organizational, and problem-solving skills
• A collaborative mindset and willingness to support team-based projects
• Ability to manage responsibilities independently within a part-time schedule

Pulled from the full job description

• Parental leave
• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance, The pay range for this role is $34.62-$43.27 per hour., We offer an excellent full-time benefits package including DAY 1 benefits (medical, dental, vision, life, STD, LTD), a retirement plan with match, profit sharing, 13 paid holidays, parental leave, and 120 hours of paid time off starting in year 1.

At Energy Sciences, optimizing energy use to save money and maximize efficiency while benefitting the planet is our passion-we live it every day. We are a team of individuals that leverage one another’s varied backgrounds, experiences and expertise to deliver strategic, cost-effective solutions tailored to even the most unique challenges. We work together with intention, respect and integrity all while holding our ideas with an open hand to find new and better paths forward.

Throughout our work, we strive to help our clients achieve their goals while making a lasting positive impact within their organizations, and ultimately on the planet.