SAP Service Management Consultant

• Lead and support SAP Service Management solutions with a strong focus on in-house repair and service processes
• Analyze customer business requirements and translate them into effective SAP functional and technical solutions
• Collaborate closely with business stakeholders, functional teams, and technical teams to ensure successful project delivery
• Navigate complex business and system landscapes to ensure end-to-end solution alignment
• Provide expert guidance on SAP Service Management best practices and service process optimization
• Work with stakeholders to improve service operations, repair workflows, and overall system efficiency
• Support full project lifecycle activities including solution design, testing, deployment, and post-go-live support
• Ensure solutions are aligned with business objectives, compliance standards, and operational needs

Do you have experience in Stakeholder relationship building?, We are looking for an experienced SAP Service Management Consultant to support a critical service management and repair operations initiative. The ideal candidate will have strong expertise in SAP Service Management and/or SAP CRM Service with deep knowledge of the CRM One Order Framework., * Strong hands-on experience in SAP Service Management (CS/SM modules)

• Proven expertise in in-house repair processes within SAP environments
• Alternatively, strong experience in SAP CRM Service module
• Deep understanding of SAP CRM One Order Framework
• Ability to quickly analyze and understand customer business processes and map them to SAP solutions
• Strong analytical thinking and structured problem-solving skills
• Self-driven professional with ability to work independently with minimal supervision
• Ability to perform effectively in a fast-paced, dynamic project environment
• Experience in end-to-end SAP solution delivery including design, configuration, and support, * Experience in complex service management or enterprise support environments
• Strong communication and stakeholder management skills
• Proven ability to work with cross-functional business and technical teams
• Prior experience in customer service, warranty management, and repair lifecycle processes
• Experience driving process improvements and system optimization initiatives

$80 - $90 per hour